There is an opportunity for brokers to step in and drive change after a survey revealed that drivers of all ages are increasingly unhappy with their motor insurers, according to By Bits founder and chief executive officer Callum Rimmer.
As previously reported, a study from technology platform By Bits, part of pay-as-you-go insurance provider By Miles, has showed that motor providers need to change to meet customer needs, while only 11% of insurers said they are actively making changes to their
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