Motor insurers need to evolve to reflect changes in driving behaviour
1 min read
Around 90% of drivers aged 35 and above want more transparency in pricing for motor insurance
More than three-quarters (77%) of motor insurers need to evolve their policies and products to reflect changes in driving behaviour, according to the latest research from By Bits, published today (24 June 2021).
The report, A Customer-First Future for Motor Insurance, interviewed 1,000 UK drivers who arrange and pay for their own motor insurance, as well as collated answers from 102 senior decision-makers from insurers and brokers, including chief executives, managing directors, heads of product and innovation, operations directors and finance directors. By Bits commissioned the project, which was undertaken by Insight Avenue in January and February 2021.
By Bits is the trading name of By Miles Technology Services Ltd, a company registered in England and Wales under company number 12189384. Our registered office is at 2 - 14 Shortlands, Hammersmith, W6 8DJ. Registered with the information commissioner’s office (ICO) number ZA749091.